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Online reputation management

Your next customer is reading your worst review.

Before they call, they read. We help you address damaging reviews and protect the trust your business has earned.

Torn forest-green paper exposes two red stars beneath its surface. A conceptual illustration of a damaging review.

Three situations. Each handled individually.

No packages and no templates. We look at your profile, your customers and what is actually happening before recommending anything.

One review in front of every visitor

A damaging review

A single misleading or unfair review can influence whether someone chooses your business. You get a clear view of your options and professional support with the concern.

Negative review support
A sudden spike in negative reviews

A sudden wave of reviews

When reviews arrive in a pattern that does not match your customers, we help you address the suspicious activity and its wider impact.

Review attack support
Growth from genuine reviews

Restoring a positive reputation

When your rating no longer reflects the quality of your work, we help you rebuild a positive reputation through genuine good reviews.

Positive reputation recovery

The difference a first impression makes.

Two real profiles a customer might compare. One raises questions. The other earns a call.

Before

A profile that raises questions

Genuine Trustpilot profile rated 3.0 Average, with yellow stars and 163 reviews. A different business from the After example.

After

A profile that builds confidence

Genuine Trustpilot profile rated 4.5 Excellent, with green stars and 308 reviews. A different business from the Before example.

Quick fixes have a cost.

Bought reviews can end with a public warning on your profile. We never use them, and Trustpilot alone decides whether a notice is removed.

Real Trustpilot notice: Breach of guidelines. We’ve removed a number of fake reviews for this company.

A professional service, not a volume one.

There are many low-cost review services. They are quick and inexpensive at the start, and often costly later. We work differently, with fewer clients and more care.

The volume approach

Fast at the start. Costly later.

  • The same template for every client
  • Bought or incentivised reviews
  • Promises of guaranteed removal
  • Changing contacts and ticket numbers

The ReputationKeeper approach

Steady progress that holds.

  • An individual assessment of your profile
  • Work focused on improving your rating
  • A clear scope and realistic expectations

Tell us what is happening on your profile.

A conversation first. No commitment.

Request a consultation

Tell us what needs attention.

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